Privacy & Account Deletion Policy

PBI Application - Data Protection and User Rights

Privacy Policy for PBI

Effective Date: 10 August 2024

1. Introduction

Welcome to PBI. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our application.

By using PBI, you agree to the practices described in this policy.


2. Information We Collect

a. Personal Information

  • • Full name
  • • Email address
  • • Phone number (if provided)
  • • User-generated content

    b. Usage Data

  • • Device type and operating system
  • • IP address and browser type
  • • App usage logs and crash reports
  • • Location data (only with user consent)

    c. Cookies & Tracking Technologies

  • • Sending updates and notifications
  • • Providing customer support
  • • Enhancing user experience
  • • Analyzing usage trends and fixing issues
  • • Marketing communications (only with user consent)


    4. Sharing Your Information

    We do not sell your personal data. We may share your information:

    - With service providers under confidentiality agreements

  • • To comply with legal obligations
  • • To protect our rights, users, or others
  • • During a business transfer or merger (with prior notice)


    5. Data Retention

    We retain your personal data only as long as necessary for legal, operational, or service-related reasons.


    6. Your Rights

    You have the right to:

    - Access and update your personal data

  • • Delete your data
  • • Withdraw consent
  • • Request data portability
  • • File a complaint with a data protection authority (if applicable)


    7. Data Security

    We implement strict security measures to protect your data from unauthorized access, loss, or disclosure.


    8. Children’s Privacy

    PBI is not intended for users under the age of 13. We do not knowingly collect personal data from children.


    9. Policy Changes

    We may update this policy from time to time. Changes will be notified in the app and/or our website with the updated effective date.


    10. Contact Us

    If you have questions or concerns regarding this policy, please contact us at:

    Email: support@techtoptier.com

  • • Email: Request account deletion via support@techtoptier.com

    We will verify your identity and process the deletion within 7 business days.


    2. What Happens After Deletion

    Once your account is deleted:

    - All personal data will be permanently removed (unless legally required to retain)

  • • You will no longer have access to your account and data
  • • Some anonymized data may remain for analytics and fraud prevention


    3. Exceptions to Deletion

    We may retain certain data if:

    - Required by law

  • • Needed for resolving disputes or enforcing agreements
  • • Stored in secure backups (will be purged after a set retention period)


    4. Support Contact

    If you have any issues regarding account deletion, contact:

    Email: support@techtoptier.com

Need Help?

If you have questions about this policy or need assistance with account deletion, we're here to help.

Email Support

Send us your questions or account deletion requests

support@techtoptier.com

Response Time

We typically respond within 24-48 hours

Account deletion requests are processed within 7 business days